Shipping policy

Shipping Policy

Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (Canada)

• Standard shipping: 5–10 business days
• Expedited shipping: 2–5 business days
• Free standard shipping on orders over $85.00

International Shipping We currently ship within Canada only. 

Delays We are not responsible for delays caused by carriers or customs. During peak seasons, processing times may be slightly longer.

Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us at hello@kindledraine.com within 7 days of the expected delivery date.